Privacy Policy

Last Updated: November 8, 2024

This Privacy Policy describes how LANLY Cashmere ("we", "us", or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from https://lanlycashmere.com/ (the “Site”).

Summary

  1. Information We Collect

  2. How We Use Your Information

  3. Sharing Personal Information

  4. Behavioural Advertising

  5. Lawful Basis (GDPR)

  6. Data Retention

  7. Automatic Decision-Making

  8. Your Rights (GDPR & CCPA)

  9. Cookies

  10. Do Not Track

  11. Changes

  12. Contact

1. Information We Collect

We collect different types of Personal Information depending on how you interact with our Site.

Device Information

Examples collected:

  • Web browser version

  • IP address

  • Time zone

  • Cookie data

  • Pages or products viewed

  • Search terms

  • Interaction behavior

Purpose:
To ensure the Site loads correctly and to analyze usage to improve performance and user experience.

Source:
Automatically collected via cookies, log files, web beacons, tags, or pixels.

Shared with:
Shopify (our ecommerce platform provider).

Order Information

Examples collected:

  • Name

  • Billing and shipping address

  • Payment information

  • Email address

  • Phone number

Purpose:

  • Process payments

  • Fulfill orders

  • Arrange shipping

  • Send confirmations and invoices

  • Prevent fraud

  • Provide marketing communications (if opted in)

Source:
Directly from you at checkout.

Shared with:
Shopify and payment/shipping providers necessary to complete your order.

Customer Support Information

Collected when you contact us for assistance.

Purpose:
To provide customer service and resolve issues.

2. Minors

LANLY Cashmere does not knowingly collect Personal Information from individuals under the age of 16.

If you believe your child has provided Personal Information, please contact us to request deletion.

3. Text Marketing Notifications

By subscribing to LANLY Cashmere SMS updates, you agree to receive recurring automated marketing text messages.

  • Message frequency varies

  • Consent is not a condition of purchase

  • Message and data rates may apply

To opt out, reply:
STOP, END, CANCEL, UNSUBSCRIBE, or QUIT

For support, reply HELP.

4. Sharing Personal Information

We share Personal Information only with trusted service providers necessary to operate our business, including:

  • Shopify (store platform)

  • Payment processors

  • Shipping partners

  • Analytics providers

  • Advertising partners

We may also disclose information when required by law or to protect our legal rights.

5. Behavioural Advertising

We use your Personal Information to provide relevant advertisements.

For example:

  • Google Analytics helps us understand how customers use our Site.

  • Advertising partners may receive data about your browsing or purchase behavior.

You may opt out through:

  • Google Ads Settings

  • Facebook Ad Preferences

  • Digital Advertising Alliance opt-out portal

6. Lawful Basis (GDPR – EEA Residents)

If you are located in the European Economic Area (EEA), we process your Personal Information under the following lawful bases:

  • Your consent

  • Performance of a contract

  • Legal compliance

  • Legitimate business interests

  • Protection of vital interests

7. Data Retention

We retain order information for our records unless you request deletion.

Retention periods may vary depending on legal, tax, and operational requirements.

8. Automatic Decision-Making

LANLY Cashmere does not engage in fully automated decision-making with legal or significant effects.

Shopify may use limited automated systems for fraud prevention, such as:

  • Temporary IP address denylisting

  • Temporary credit card security monitoring

These systems are designed to protect both customers and our business.

9. Your Rights

GDPR (EEA Residents)

You have the right to:

  • Access your Personal Information

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Data portability

To exercise these rights, contact us at:
info@lanlycashmere.com

CCPA (California Residents)

You have the right to:

  • Request disclosure of collected data

  • Request deletion

  • Correct inaccurate information

You may designate an authorized agent to submit requests on your behalf.

10. Cookies

We use cookies to:

  • Enable store functionality

  • Improve performance

  • Provide analytics

  • Support advertising

Cookies may be:

  • Session cookies (expire when you close your browser)

  • Persistent cookies (remain until expiration or deletion)

You can manage cookies through your browser settings.

Blocking cookies may limit certain website functionality.

Necessary Cookies (Store Functionality)

Includes cookies required for:

  • Shopping cart

  • Checkout

  • Customer login

  • Security

Analytics & Reporting Cookies

Used to:

  • Analyze site performance

  • Track marketing effectiveness

  • Improve customer experience

11. Do Not Track

Because there is no consistent industry standard for responding to “Do Not Track” signals, we do not modify our data collection practices in response to such signals.

12. Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

The updated version will always be posted on this page with a revised “Last Updated” date.

13. Contact

If you have questions about this Privacy Policy or wish to exercise your rights, please contact:

LANLY Cashmere
Email: info@lanlycashmere.com
Website: https://lanlycashmere.com/

Related products