Politique d’expédition

Thank you for choosing LANLY Cashmere. Below you’ll find detailed information regarding our shipping process, delivery timelines, and related policies.

Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and public holidays).

  • Once your order has been shipped, you will receive a confirmation email with tracking information.

  • During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Rates

We proudly offer worldwide shipping.

  • Free shipping on orders over $299 USD

  • Orders under $299 USD: shipping fees range from $9.90–$21.90 USD

  • Exact shipping costs are automatically calculated at checkout

Shipping rates may vary depending on destination, courier availability, and package weight.

Estimated Delivery Time

Estimated delivery time: 7–15 business days

Delivery times may vary depending on:

  • Destination country

  • Customs clearance procedures

  • Local holidays

  • Remote area delivery conditions

  • Unexpected logistical delays

Please note that delivery times are estimates and cannot be guaranteed.

Tracking Information

  • All shipments include a tracking number

  • Tracking details are sent via email once your order is dispatched

  • You may track your parcel at any time through the carrier’s website

Delivery Address

Please ensure your shipping address is accurate and complete at checkout.

LANLY Cashmere is not responsible for delays or lost packages due to incorrect or incomplete address information.

If you need to modify your shipping address, please contact us within 12 hours of placing your order.

Failed Delivery & Returned Packages

If a package is returned due to:

  • Incorrect or incomplete address

  • Failed delivery attempts

  • Refusal to pay customs duties or taxes

The customer will be responsible for any reshipping fees.

Customs Duties & Taxes

International orders may be subject to customs duties or import taxes, depending on your country’s regulations.

These charges are the responsibility of the customer.

Contact Us

If you have any questions regarding shipping, please contact our support team:

Email: info@lanlycashmere.com

We are always happy to assist you.